Then run the following command to establish connection and start a new Office 365 PowerShell session.Enter your Office 365 credentials and click OK.Open PowerShell as administrator and then run the following command to store user credentials.Note: This solution can be applied by administrator only as it requires login to Office 365 as/with Global Administrator account. In some cases, this may not work and you may need to disable the auto-mapping feature manually through command-line interface for the user to restore access to the Shared Mailbox. It loads the Shared Mailbox automatically when the user logins to web app or starts the Outlook.
#ADD SHARED MAILBOX ON MAC FULL#
Disable Auto-MappingĪutodiscover services in Office 365 auto-maps the Shared Mailboxes to users if they have full access or permissions to view the mailboxes.
Solutions to Resolve the Office 365 Shared Mailbox Not Showing in Outlook Issueīelow are some solutions and workarounds you may follow to fix the Shared mailboxes not showing in the Outlook issue. If you have the required roles and permission to access a shared mailbox but still cannot see or view it in your Outlook client, follow the solutions and workarounds discussed in this article to fix the issue. To access a shared mailbox, you must have the Send As, Send On behalf, or Full Access permissions assigned by the administrator. Users with permission to access the Shared Mailbox can also send and receive messages using the generic mailbox address, such as or It also offers a common calendar to allow users to create, schedule, and share various work-related calendar tasks.īut unlike user mailboxes, a shared mailbox does not have a username or password. Shared mailboxes in Microsoft 365 (formerly known as Office 365) or Exchange Online are common mailboxes that multiple users can access in an organization. Solutions to Resolve the Office 365 Shared Mailbox Not Showing in Outlook Issue.
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